84% of people trust online reviews as much as a personal recommendation, according to Bright Local’s 2016 Local Consumer Review Survey. Managing your online reputation is one of the most important things you can do to protect and grow your business.
Our Online Review Campaigns run for 30 days. We reach out to your customers and request reviews with a proven email marketing workflow. You can add new customers to your campaign at any time through an easy online system by simply adding their name and email or uploading them in bulk in CSV format. You can also send contacts directly to you campaign manager and they can do it for you.
Do you need us to work with your Customer Relationship Management (CRM) system? We can build a custom interface to push new customers into your review campaign saving you time and money.
Our system also helps you avoid negative reviews with our custom service recovery. Customers are asked to rate their experience and if they give you a low rating they are routed to a contact form where they can vent and let you know why they were not satisfied. This allows you the opportunity to address their concern and improve your business by identifying deficiencies and correcting them.
It’s easy to get started! During checkout you will be asked to provide your business information and there will also be an option to upload your customer CSV. Once you place your order we will assign you a campaign manager who will reach out to you to finalize your campaign and answer any questions you may have.
14-day money back guarantee: If you’re not satisfied with the results of your campaign, we’ll refund your money, guaranteed.